Quyền riêng tư


TH Vina Company Limited (“TH Vina,” “THV,” "we," "us," or "our") is a leading surface preparation solutions provider in Vietnam. This privacy policy is designed to assist you in understanding how we collect, use, retain, process, store, share and transfer information you provide to us when accessing and using our website, accessible at https://www.thvina.com.vn and (or if have) each of our mobile apps, sites or portals that post a link to this Privacy Policy (“Sites”), and the services provided through our Sites (the “Services”).

If you use our Sites and Services, we collect various types of data from you. In some instances, the data will be considered “Personally Identifiable Information,” “Personal Information” or “Personal Data” under applicable laws. Generally, this type of data is information that relates to an identified or identifiable individual. This Policy describes how and why we collect information, and provides an overview of your choices and privacy rights relating to our collection, use and sharing of your data.

From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically. Your continued use of the Sites and Services after any amendment confirms that you accept the terms of this Privacy Policy and any amendments in effect at the time of your use of the Sites and/or Services.

Categories of Information We Collect

When we interact with you, we may collect the following types of Personally Identifiable Information from you.

A. Information you provide:

  • Contact information (name, company name, customer number, title, mailing address, telephone number, electronic mail address)
  • Order information
  • Shipping information
  • Return information
  • Inquiry Information
  • Warranty registration information
  • Support information
  • Payment information, including payment card information
  • Purchase order
  • Order history
  • Communications to and from you through the Site and/or Services
  • Your login information (if applicable)
  • Any other information you provide to us.

B. Information we collect as you navigate our sites. We automatically collect certain Personally Identifiable Information through your use of the Sites and Services, such as the following:

  • Usage Information. We collect information such as which of the pages on the Sites you access, the frequency of access, and what you click on while on the Sites.
  • Technical Information. We collect technical information about your connection to our Site, including the Internet protocol (IP) address, browser type and version, browser plug-in types and versions.
  • Device Information. We collect information about the device you are using, such as hardware model, operating system, application version number.
  • Mobile Device Information. In addition to the Device Information listed above, when you access our Sites via a browser on your mobile device, we collect and aggregate information about whether you are accessing the Sites via a mobile device or tablet, device type, and carrier.
  • Location Information. We collect location information from Site visitors on a city-regional basis.

We maybe use cookies and other tracking technologies (such as pixels and web beacons) (collectively, “Cookies”) to collect information as you navigate our Sites. “Cookies” are small files of information that are stored by your web browser software on your computer hard drive, mobile or other devices (e.g., smartphones or tablets). We use Cookies to:

  • Estimate audience size and usage patterns;
  • Understand and save your preferences for future visits, allowing us to customize the Sites and Services to your individual needs;
  • Advertise new content, events and services that relate to your interests;
  • Keep track of advertisements and search engine results;
  • Compile aggregate data about site traffic and site interactions to resolve issues and offer better site experiences and tools in the future; and
  • Recognize when you return to the Sites.

We set some Cookies ourselves and others are set by service providers. We use Cookies set by service providers to provide us with useful information to help us improve our Sites and Services, to conduct advertising, and to analyze the effectiveness of advertising.

Cookies can be blocked by changing your Internet browser settings to refuse all or some Cookies. If you choose to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Sites.

Why We Collect and How We Use Your Personally Identifiable Information

We use the Personally Identifiable Information we collect to provide the Services to you, to improve our Services and Sites, and to protect our legal rights. In addition, we may use the Personally Identifiable Information we collect to:

  • Allow you to participate in features we offer on the Sites and Services
  • Process your account registration
  • Review your job application
  • Email you information
  • Contact you regarding our products, services or promotions that we feel may be of interest to you
  • Communicate with you about our Sites or Services or to inform you of any changes to our Sites or Services
  • Provide support
  • Tailor our content, advertisements and offers
  • Maintain and improve our Sites and Services
  • Defend our legal rights and the rights of others
  • Determine your location and manage digital content rights
  • Efficiently maintain our business
  • Comply with applicable law.

Information We Share With Third Parties

We may share the information that we collect about you in the following ways:

With service providers. We may share information with service providers who:

  • perform data services on our behalf (e.g., email, hosting, maintenance, backup, analysis, etc.)
  • process payments on our behalf
  • to prepare, deploy and analyze advertising content on our behalf
  • provide other services on our behalf

To ensure that your Personally Identifiable Information receives an adequate level of protection, we have put in place appropriate procedures with the service providers we share your Personally Identifiable Information with to ensure that your Personally Identifiable Information is treated by those service providers in a way that is consistent with and which respects the applicable laws on data security and privacy. For example, we use cloud data storage; payroll processors; accounting software; payment processors; marketing service providers.

Other. We also may share information in the following instances:

  • We may share your information with one of our dealers if you have expressed interest in a particular product or service
  • We may share information with other person or entity if you have consented to the disclosure.

To meet our legal requirements or exercise our rights. We may share information with third parties in the following instances:

  • When we are required to do so by law
  • In connection with any legal proceedings or prospective legal proceedings
  • To establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that Personally Identifiable Information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that Personal Information
  • We may share information with other persons or entities as part of our own corporate transactions, such as during financing of our business, or any business or asset sale or merger.

Third Party Content and Advertising Services

Third-Party Links

Our Sites may contain links to websites, platforms, applications or services operated by third parties. These third parties may use their own cookies, web beacons and other tracking technology to collect information about you. They may also ask you to provide information. This Privacy Policy does not cover those practices and we encourage you to review the privacy policies and procedures of any third-party sites and services you use.

We may engage or work with other third parties to serve advertisements or other analytics on our Sites or Services.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Sites and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The technologies used by Google Analytics do not gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. Learn more about Google’s partner services and how to opt-out of tracking of analytics by Google.

Google AdWords

We use Google AdWords for targeting and remarketing. We collect data about your activities that does not personally or directly identify you when you visit our Sites, the website for which we serve advertisements, or the websites and online services where we display advertisements. We use the information we collect to serve you more relevant advertisements (referred to as “Remarketing”). We collect information about where you saw the ads we serve you and what ads you clicked on. Users may opt out of Google’s use of cookies by visiting the Google Advertising Opt-out Page.

Interest-Based Ads

We may use cookies and other technologies on our Sites and third-party vendors to collect information about your online activities over time and across different websites you visit in order to provide you with interest-based advertising. You can generally opt-out of receiving interest-based advertisements from members of the Network Advertising Initiative or the Digital Advertising Alliance by visiting their opt-out pages: (http://www.networkadvertising.org/choices/) and (http://www.aboutads.info/choices/). When you opt-out using these links, please note that you may still receive advertisements. They just will not be personalized based on your interests.

“Do Not Track” Signals

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Sites do not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.

Choices About Your Personally Identifiable Information

Review and request changes to your personally identifiable information

If you have an account with us, you may use your account to access, correct, or view certain Personally Identifiable Information we have collected and which is associated with your account. Alternatively, to review or request changes to any of your Personally Identifiable Information, please contact us at privacy@karcherna.com.

Marketing communications
To unsubscribe from emails from us, please click the unsubscribe link included in the footer of our emails. You also may submit a request to us at privacy@karcherna.com.


We maintain commercially reasonable security measures to protect the Personally Identifiable Information we collect and store from loss, misuse, destruction, or unauthorized access. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee absolute security.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Sites or Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, however, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Children's Privacy

The Sites and Services are not intended for or directed to children under 16 years of age. We do not intentionally or knowingly collect, use, sell or disclose personal information from children under 16. If we obtain knowledge that we have collected Children’s Personal Information, we will remove such data.

Data Retention

We will store your information for as long as you are a customer, our performance of the Services require, and as long as our ethical obligations require. We may keep records of transactions with you for a period of up to ten (10) years


TH Vina là một trong những công ty cung cấp vật tư mài mòn hàng đầu tại Việt Nam. Các sản phẩm, giải pháp của TH Vina đa dạng về chủng loại, kích thước, phù hợp cho hầu hết các yêu cầu Mài, Chà Nhám, Đánh bóng của Khách hàng trong nhiều lĩnh vực khác nhau, từ ngành Ô tô, Tàu thủy, Gỗ, Xây dựng, cho đến những ngành đòi hỏi độ chính xác và hoàn thiện bề mặt rất cao như Hàng không, Dụng cụ cắt gọt, v.v...

Thông tin liên hệ

Văn phòng: Tầng 8, tòa nhà Sannam, 78 Duy Tân, phường Dịch Vọng Hậu, quận Cầu Giấy, Hà Nội, Việt Nam.
Xưởng SX: Thôn Cầu, xã Kim Nỗ, huyện Đông Anh, Hà Nội, Việt Nam
Điện thoại: +84 24 3993 7659
Hotline: +84 339 310 624

Kết nối cùng TH Vina

Surface Preparation Solutions